“We stand alone and our voice is small. — We stand together and we will be heard.”
Barbara Mozingo, NAM
web site: http://www.natlassoc.com
Voice/Fax: (937) 236-2882
Solving the Membership Campground Problem…
This
is important... Tell you legislators...
Now is the time to “Make a Difference”
You can help NOW. Send a copy of this article to every “State
and Federal lawmaker” you can. Do it NOW. This is the time
for you to become active in protecting yourself, your fellow campers,
and your children!
Although many states have adopted
Campground Membership Acts, the law is not tight enough.
It gives
the Operator
the option
of posting bond OR putting a non-disturbance clause in
the deed. Most
choose the non-disturbance clause because once they milk
the members; they don’t care about foreclosure or what
happens to the land. Practically speaking, the non-disturbance
clause does not ensure
continued services and facilities to the members. As
we saw in Iowa, a simple foreclosure and quiet title action
excised the non-disturbance
clause and the land was sold to developers.
There is power in numbers. People must organize and speak
up (and loudly). Laws are motivated by votes. If
we can show that there are
a lot of consumers who are vocal and active, lawmakers
will respond. Operators are small and usually lack influence.
(Except
maybe
in Nebraska once upon a time.) But lawmakers need
hard and provable facts. Anecdotal information is compelling,
but they
need to
know
that it is a widespread problem.
The law needs to include
clear provisions for cancellation of memberships. No
more “you signed up for life, therefore you
MUST pay.” In addition, there needs to be very
stiff penalties for abusive collection efforts. Perhaps there
should be
a presumption that if a member fails to make x number of
payments or pay dues over x number of months (and has not
used any of the
campgrounds or other services) that it is presumed that the
member has canceled his or her membership and the Operator
can make no further
efforts to collect dues.
There is a real problem
with the sales tactics used and especially the concept
of “Lifetime Memberships”. However, if the
industry wants this privilege, there should be aggressive protections
instituted. The best analogy is the Pre-Paid Funeral business (“PPF”).
PPF encourages people to make their arrangements now, pay now, and
not have to worry (your family) about it in the future. They are
fully transportable between funeral homes. (That may be a problem
with the campground industry). The biggest thing is that the money
has to be accounted for and audited. In other words, you can accept
the money, spend it thinking you will come up with it later when
the time arises. In the campground business, if they accept “up
front” payment, then they should be required to escrow
all or part of those funds and only be permitted to make
periodic withdrawal
over a specific amortization period based on a weighted actuarial
life-expectancy table of the members. This will ensure the
availability of those funds over the period of time that
they are supposed to
cover.
Specific disclosure language
is needed if “Guaranteed Buyback” is
used. This is very misleading and gives false security to
buyers. Again, either the operators must escrow funds for
the buyback based
on some formula, or otherwise purchase a fidelity bond.
Douglas H. Napier
NAPIER, WOLF & NAPIER
607 Eighth Street
Suite One
Fort Madison, IA 52627
(319) 372-2934
If you think you have been cheated by a membership
camping scheme, you should file a complaint with the State
Attorney General’s
Office of Consumer Protection in the state(s) where it took
place.
NAM has developed a form
to make filing complaints easier and more relevant to the membership campground
resort industry.
(Timeshare 'owners' already have some of these protections.) We are presently coordinating it with several AG offices.
Attorney General (AG) offices encourage consumers to send them
information about suspected illegal business practices even though
they do not
represent individuals seeking the return of their money.
By filing a complaint you notify the appropriate agency of the
activities of
the company so that it can be determined if law enforcement
or legal action is warranted.
The more reports they receive the clearer the practice is revealed.
Numerous complaints often reveal a pattern of misconduct allowing
the AG’s office to take action. Hopefully a person will
be assigned to the complaints and get a better idea of what is
going
on with the industry.
This is a case where each small voice adds up to one big one.
When you address the letter to the AG office include "RE: Membership
Campgrounds".
BEFORE YOU FILE YOUR COMPLAINT
Many states require that you try to resolve the issue with the
company by letter before filing a complaint with their office.
In the letter
you should briefly describe the nature of your complaint.
If it is about a purchase include the date and place of the transaction
along
with the amount of money you paid. If it is a case of harassment,
state that you no longer want to be called or bothered by
this company.
Ask for specific and reasonable action from the company. Allow
at least ten working days for the business to respond. Your letter
should
be polite. Do not be angry, sarcastic or threatening to the
business. Type the letter, if possible, and keep a copy of it.
It should be sent by certified mail with a return receipt requested.
This will cost more, but will provide evidence of when your
letter was received.
If the business does not respond within ten working days, or
if it indicates an unwillingness to work with you, file a complaint
with
the State Office of Consumer Affairs. That is what our form is
intended to help you do. Enclose copies of all letters to and
from the business
that relate to your complaint, including the certified mail return
receipt, contracts and other important data. (Copies only – keep
the originals.)
Allow three to four weeks for them to review your complaint.
We have worked hard and with some success in helping
campers who have been ripped off by the bad guys in the membership
camping business. Some are in jail, some are being required to reimburse
money they acquired fraudulently, some are out of the business, and
we are not finished yet. We need to remember, however, that NOT ALL
MEMBERSHIP CAMPING BUSINESSES ARE BAD!
How can we tell the difference between the crooks and the honest
people who run membership camping businesses? We have to be fair.
We need to set guidelines that campground owners can use to run
their business or that campers can use to be sure that they are
getting
an honest deal for their money. We need to communicate those
guidelines to the membership camping industry, to government
agencies that regulate
them, and to prospective membership campers. Your help is needed
now…
We intend to publish and distribute such a set of guidelines…
Your suggestions will be included in that information.
What information or guarantees should a camping business
be required to provide (a) at the time of sale and (b) after
the
sale of a membership?
What do you think (a) state or (b) federal agencies should
do to make sure that campers are protected from the crooks?
Some very
good ideas are incorporated in the article on page
one of this newsletter. Your ideas will be added to that
list before
we finalize it.
Don’t be shy. We want to hear anything you think is important.
We will ask trusted advisors (attorneys, government officials,
NAM official, campground operators, etc.) to help us organize
the responses
and put them into a format that can be used to help.
This is one of our efforts to lift the honest campground operators
above the sea of problems that the bad guys have created.
Right now, it is a very important and timely project that needs
your input.
Your quick participation in this project is more important than
any donation, etc., that you could send us at this time.
Your name, address, etc., will NOT be provided to anyone. Your
ideas are vital to our efforts to help clean up the problems
many of us
have encountered. (We won’t criticize your spelling, grammar,
etc. We really do need your ideas though.)
A lot has been happening in the class action litigation since
the last newsletter. We continue to make progress in this difficult
and
complex case. While the forward movement may seem painfully
slow, it is indeed progressing positively and I remain confident
and dedicated
to the task of recovery as much money for you as I can. I
appreciate your patience and trust in us as we press on. At this
point it is
difficult to predict when the entire case will be completed
as you can imagine the resistance we are getting from all of
the defendants.
There are presently three separate, but closely related lawsuits
pending - two in Iowa state courts, and one in federal bankruptcy
court (in Iowa).
To bring you up to date I can report the following:
We have completed the settlement process with Heller Financial
which resulted in the cancellation of millions of dollars
of members’ contracts
debts and a cash settlement that has been placed in a
trust fund for future distribution to members.
We have completed the sale of the Red River Ranch, a former
property owned by Thousand Adventures, and the court
has approved the distribution
of the settlement proceeds. We should be receiving
over $200,000 for the class members by the end of June. This
money will
also be placed in trust until further order of the court.
We have submitted a Motion for Class Certification against
Travel America in the United State Bankruptcy Court where
Travel America
is also being sued by the Trustee for unlawfully collecting
maintenance dues. We are expecting a ruling from the Court
any day. Should
the court grant us class status, then we will go to trial
against Travel
America in October, 2003. We believe we can prove several
million dollars worth of damages against Travel America.
If you have
made dues payments to TAI or Travel America since July
1997, send me copies
your canceled checks (both sides) or other proof of payment
(if you haven’t already).
We are still waiting on the Iowa Supreme Court to rule on
our appeal of the dismissal of First Savings Bank of
Arlington. This
bank was sued for contract payments that it collected
from members. The district dismissed them and we have appealed,
That court’s
ruling may provide additional direction against other
defendants.
We have several hearings scheduled and pending in court
related to a variety of issues, some preliminary but important.
Because
the defendants have wasted no energy and have expended
huge sums of money
on large teams of lawyers, there are a lot of obstacles
to overcome. However, we remain undaunted and earnest in
our attempt
to obtain
justice for you all. The defendants know that we
are right on the law and the merits of our case. Their only
hope is to
stall and hope
for a loophole, that we will tire out, or for some
other miracle.
We have traveled throughout the United States obtaining
evidence, talking with valuable witness and reviewing documents.
We
have obtained the cooperation of some very surprising
sources who will aid us greatly
in proving our case.
We have recently sought permission to amend our two state
lawsuits to add grounds to our lawsuit against a few
of the defendants. We
have solid proof now that several of the defendants
had conspired to create Travel America to defraud the TAI
members and to
induce them into continuing to make contract and maintenance
dues payments.
If any of you converted your TAI contract to a Travel
America contract and continued making contract payments,
please send
me copies of
any documents you have.
Apart from Travel America, we think most of the collection
efforts have been stopped. We know there is some collection
efforts being
made on contracts payments. If you have been contacted
by anyone telling you that you must continue to make contract
payments,
please
let me know.
We have had some preliminary settlement discussions with
a couple other defendants and are hopeful they will progress.
Those
defendants
who have shown a quick and early willingness to settle
know that I have been more willing to negotiate more favorable
terms.
Those
who hold out will most certainly pay a great price
- not only in damages, but in interest, attorney fees, court
costs,
etc.
Thank you for your patience, your encouraging letters and emails.
We are on the right side of justice and expect to have that
justice very soon.
Most sincerely,
Douglas H. Napier
NAPIER, WOLF & NAPIER
607 Eighth Street, Suite One
Fort Madison, IA 52627
319-372-2934
Questionable Marketing Practices: We have a complaint
in Mississippi against Martin Lakes Resorts. It has been
reported to the Attorney General in that state.
We will
follow up to find out the status of that complaint.
Let us know if you have any information that you think
the
MS Attorney General should be aware of and we
will include it in our letter.
Five Star Associates
In response to numerous complaints about the company,
the Supreme Court of Mississippi has ruled that
Five Star Associates, Inc. is a time-share and thereby
governed by the rules and regulations of the
Mississippi
Real Estate Commission. The NAM
Consumer Complaint Form is acceptable to the state of Mississippi.
Send your Mississippi complaints to:
Mississippi Real Estate Commission
RE: Membership Campgrounds
2506 Lakeland Drive, Suite 300
Jackson, MS 39236
ALL members and potential members of campgrounds or camping systems
are members of NAM unless they choose otherwise. You are a member
of NAM. Our motto is “Members Helping Members”.
The officers of our organization are busy trying to educate government
officials, court officials, attorneys, and other campground members.
We are also preparing a package you can use to help others file
a complaint with the Attorney General in any state where campground
members are having problems with high-pressure, divisive, misleading,
or crooked people in a campground-related business.
YOU are important to these efforts. You can help too. How? Read
on.
Reproduce and distribute copies of this newsletter.
Request copies of the “Members Helping Members” package
that we are working on. Pass the information on. There will not be
a fee for the package. [It will help if you chip in on the postage – but
it is not required.]
Volunteer to be on a NAM team.
Every campground member and potential campground member
is a member of NAM. There are no fees or dues. We want to
help others
in time
of need; give advice when it is asked for.
TO APPRECIATE A JOB WELL DONE . “If you’re going
to kill each other, do it outside. I just finished cleaning.”
RELIGION. “You better pray that will come out of the
carpet.”
LOGIC. “Because I said so, that’s why.”
MORE LOGIC. “If you fall out of that swing and break your neck,
you’re not going to the store with me.”
FORESIGHT. “Make sure you wear clean underwear, in case you’re
in an accident.”
IRONY. “Keep crying, and I’ll give you something
to cry about.”
about the science of OSMOSIS. “Shut your mouth and
eat your supper.”
about CONTORTIONISM . “Will you look at that dirt
on the back of your neck!”
about PATIENCE. “You’ll sit there until all
that spinach is gone.”
about WEATHER. “This room of yours looks as if a tornado
went through it.”
about HYPOCRISY. “If I told you once, I’ve told you a
million times. Don’t exaggerate!”
about BEHAVIOR MODIFICATION . “Stop acting like your
father!”
about ANTICIPATION. “ Just wait until we get home.”
about RECEIVING. “You are going to get it when you
get home!”
ESP . “Put your sweater on; don’t you think
I know when you are cold?”
GENETICS. “You’re just like your father.”
about my ROOTS. “ Shut that door behind you. Do you
think you were born in a barn?”
JUSTICE. “One day you’ll have kids, and I hope
they turn out just like you!”
AND FROM MY FATHER: “Always get important promises
in writing.”
Smart Cajun
Cajun with two chests of fish was stopped by a game warden
in Southern Louisiana recently as he was leaving a bayou
well known
for its fishing.
The game warden asked, “Do you have a license to catch
those fish?”
“Naw, I ain’t got none of dem, no. Dese are pet fish.”
“Pet fish?!”
“
Ya. Avery night I take dese here fish to de bayou and let em
swim ’round. Den I whistle and dey jump rat back into
dere ice chests and I take dem home.”
“That’s a bunch of hooey! Fish can’t do that!”
The Cajun said,”It’s de truth ma’ fren, I show
you.
“Okay, I’ve GOT to see this!”
The Cajun poured the fish into the bayou and waited. After
several minutes, the game warden turned to him and said, “Well?”
“Well, what?” asked the Cajun.
“When are you going to call them back?”
“Call who back?”
“The FISH.”
“What fish?”
That Old Camp Cookin’
(From the internet)
I’ve been traveling and eating out too much. As a result my
fridge is full of stuff about to turn. I found myself hungry after
a long walk (why do I even bother?); so I had a look in there. I’m
not sure what to call what I came up with. It’s obviously some
kind of stir-fry, but the Chinese don’t usually fool with oregano
and olive oil. In honor of my retirement, I thought about calling
it Freedom Fry, but it sounded goofy and Congress has already claimed
it. So I guess it’s just Salvage Fry, unless you can think
of something better. It turned out pretty darned good.
Here’s my recipe, gratis. First, carefully open the door to
the fridge and sniff. If nothing knocks you down, proceed. If you
fall on the floor, get yourself back up and seal the unit with duct
tape for later disposal. What do you mean you don’t have duct
tape? You can’t cook without duct tape!
Assuming all goes well, collect everything that is about to go bad.
Discard whatever has already turned the corner. If necessary,
make a trip to the dumpster. It will improve your appetite. Have
a care
with your selection. The author will not be responsible for unfortunate
errors involving trips to town.
In my case there were 4 ears of corn, a quarter pound of deli ham
(sliced thin), half a red onion, a half-pound of once fresh asparagus,
and a potato. The potato wasn’t so bad, so I put it back. If
your selection differs, just insert whatever in the following instructions.
Now, dribble some olive oil in a cast iron skillet. Cut the corn
from the cobs into the skillet. Discard the cobs, unless you
are ambitious. Next, slice up the ham, red onion, and asparagus,
and
add them to the growing pile. Add oregano and black pepper to
taste. Put the skillet over medium heat and stir this mess around
until
the asparagus starts to get soft. I mean from cooking, not the
bacterial decay. You are now done. Pour it all on a paper plate.
Really. If
you were particular about china, you would not have read this
far.
For dessert I recommend a second glass of Cabernet, a small campfire
in the twilight, and a view across Lake Whitney. That’s what
I’m having. But then I’d recommend this even if you weren’t
cooking.